Technical Customer Success
Revenue Specialist
Technical Customer Success specialist with a background in cloud infrastructure, enterprise account management, and CRM operations.
I sit right between the technical product and the business side: helping clients adopt software, tracking platform usage, and managing contract renewals.
Guiding new accounts through technical onboarding, identifying workflow friction, and accelerating time-to-value.
Managing account health, conducting discovery calls, and closing contract renewals and cross-sells.
Analyzing account usage trends to proactively identify churn risks and uncover expansion opportunities.
Leveraging Salesforce and HubSpot to track account metrics, log deal pipelines, and maintain clean forecasting data.
© 2026 Prajit Panday.